Latest news: Shedding More Light on New Driver Surge

Marketplace

What Moves Us

Our ridesharing marketplace connects riders looking for transportation with drivers looking for work at the push of a button.

We invite you to explore What Moves Us to see how principles shape the technology that serves drivers and riders.

Principles

What guides Uber’s marketplace?

Our goal is to create a ridesharing marketplace where everyone can thrive. So when it comes to pricing and matching rides, these principles shape our work:

Our principles explained→

Pricing

How are prices determined?

Drivers want a dependable and flexible way to earn. Riders want a reliable and affordable way to get from A to B. Our pricing technology is designed to meet the needs of riders and drivers — so Uber can be the first choice for both.

A closer look→

Surge pricing

Surge pricing is designed to balance the market during our busiest times so that a reliable ride is always within reach.

Upfront pricing

Upfront pricing gives riders the confidence of knowing what they’ll pay before they request a trip.

Route-based pricing

The price of a ride can vary by route and time of day, which helps make affordable transportation available to more riders at more times in more places.

Driver promotions

Promotions encourage drivers to meet rider demand at the busiest times and places.

Uber service fee

Uber's service fee helps fund our platform's operations, driver promotions, and supports innovation that enables us to serve more riders and drivers.

Matching

How does Uber match riders with drivers?

We’ve all got things to do and places to be. Our matching technology is designed to connect riders and drivers quickly and reliably.

A closer look→

Shared rides

We use technology to match riders going in the same direction at the same time, so they can share the trip and the cost.

Open marketplace

Why does flexible work matter?

Uber strives to provide anyone, anywhere the opportunity to earn, when and where they choose.

A closer look→

Marketplace health

Marketplace health means keeping the network balanced, so riders and drivers can depend on it for mobility and work.

New product pilots

Uber pilots new products and features with groups of users before they’re widely released to ensure the changes serve riders and drivers.

What's the latest with Uber?

Building a Scalable and Reliable Map Interface for Drivers

When Uber decided on a full rewrite of our driver app, we used it as an opportunity to take a closer look at how we could improve some of the app’s core technologies.

Shedding More Light on New Driver Surge

Surge pricing is designed to balance supply and demand in our marketplace. Earlier this year, we announced changes to surge pricing for drivers. So after introducing the new driver surge, how have things played out?

Cincinnati’s Curb of the Future

A year ago, Uber partnered with the City of Cincinnati to announce the Cincinnati Mobility Lab, a multi-year partnership that seeks to develop innovative transportation strategies.

Expanding Access - Engineering Uber Lite

While the new Uber rider app has shown increased usage globally, our data shows that rider devices and network connectivity in regions such as Latin America, India, and the Middle East frequently do not meet these requirements.

Building a Scalable and Reliable Map Interface for Drivers

When Uber decided on a full rewrite of our driver app, we used it as an opportunity to take a closer look at how we could improve some of the app’s core technologies.

Shedding More Light on New Driver Surge

View more news→

Some of the features described on this site do not apply or are not available in California and in markets outside of the US. As we work to improve the marketplace, we may test functionality and pricing in ways not described on this site.